Here is their response:
>
CANIDAEŽ Pet Foods: Facts About the Improved CANIDAE and FELIDAE Dry Formulas
> Dear Bev,
>
> Please click on the above link, we have updated our site to insure all
> your questions are answered about our newly improved formulas. Be sure
> to scroll all the way to the bottom of that page.
>
> Due to overwhelming customer support and increased demand on our
> products, we have been faced with unique production capacity challenges.
> Our growing customer support and demand has pushed for increased
> capacity, therefore we have outsourced additional production from
> Diamond Pet Foods. Our customers demand and deserve no less than the
> highest quality safe ingredients, as well as state of the art consistent
> manufacturing. Outsourcing additional production from Diamond comes not
> without first carefully instating and accepting only the strictest
> testing protocols, as well as mandating stringent operating procedures
> to ensure the highest quality products possible at every level of
> production. We are very happy with this relationship and the high
> quality formulations we are able to bring to you. Expect Excellence!
>
>
> All of our suppliers must follow strict protocols set forth by us.
> No single employee can be responsible for the testing of incoming
> ingredients. All testing and reporting must be confirmed by a second
> party. In addition all grains are purchased from a single supplier in
> low aflatoxin risk areas. Even though CANIDAE does not use corn in any
> of our products, we are proactive in creating testing procedures to help
> assure the safety of your pets. Also all CANIDAE formulas are tested
> during our production runs, and cleared by a supervisor, every 30
> minutes to assure the safety of our line. We understand the level of
> trust you must have with the foods you feed your pets, and it's our
> responsibility and commitment to deliver!
>
> *Our quality of raw material as well as quality control has actual
> increased not decreased. *Yes we have diversified our complex
> carbohydrates as rice continues to climb and high quality availability
> decreases. Our products are better than ever and more consistent. Yes we
> have cut costs on shipping rates as fuel continues to go through the
> roof. To ship pet food from one location is no longer cost effective.
> Our economy is facing some challenging times and we are being proactive
> in offering you the highest quality products, yet affordable enough for
> our consumers to purchase. We are not sure about other companies and
> their plans for change or their reasons in the past, however we feel we
> are being open and honest about our changes. We are getting many
> positive feed backs from our customers that are actually feeding their
> pets our improved formulas, who also refrain from listening to rumors or
> incorrect information.
>
>
> We thank thank you for your comments, and hope you are able to try our
> products.
>
> Sincerely,
> Julie@Team Canidae