This is the reply I got back from Canidae when I e-mailed to ask them why they had changed the formula of their foods. I also told them that I was disappointed and would not be using the product or recommending it again.
://www.canidae.com/new-formulas.html
Dear Gina,
Please click on the above link, we have updated our site to insure all your questions are answered about our newly improved formulas. Be sure to scroll all the way to the bottom of that page.
Our quality of raw material as well as quality control has actual increased not decreased. Yes we have diversified our complex carbohydrates as rice continues to climb and high quality availability decreases. Our products are better than ever and more consistent. Yes we have cut costs on shipping rates as fuel continues to go through the roof. To ship pet food from one location is no longer cost effective. Our economy is facing some challenging times and we are being proactive in offering you the highest quality products, yet affordable enough for our consumers to purchase. We are not sure about other companies and their plans for change or their reasons in the past, however we feel we are being open and honest about our changes. We are getting alot of positive feedback from our customers that are actually feeding their pets our improved formulas, who also refrain from listening to rumors or incorrect information.
We thank thank you for your comments, and hope you are able to try our products.
Sincerely,
Julie@Team Canidae
Gina