[TrishB]

Originally Posted by Judi W

Actually, I believe people do want to solve a problem. The difficulty comes when they are told they will need to change what they are doing in order to change what the dog is doing. It comes into conflict with the "but I like to...." or "but I want to..." and then they might become cranky when there is not a quick easy fix.

I wanted to highlight this passage. If it had been a 'quick easy fix' - you'd think they would have found it on their own.

If it's gotten to where you've had a problem escalate to a point where your circle of friends / past experience, etc. couldn't help, chances are, it's not going to be 'quick' or 'easy'.