[brightlife99]

Hi all,

I saw this posting and just wanted to share an experience I recently had with 1-800-Pet-Meds.

I ordered and gave the name/number of my vet as requested, and I received a call from my vet a few days later. They advised that the makers of Heartguard, etc. WILL NOT GUARANTEE the quality of their products when they are sold through online retailers. The vet said these companies will refuse to pay the costs of treatment for pets if they contract heartworm while taking meds purchased through Pet Meds and the like, however they WILL stand behind the products when purchased from a licensed retailer, such as a veterinary clinic (these online stores are apparently not endorsed retailers of the products).

I immediately suspected the vet was trying to get me to buy the products from them at a higher cost, but they indicated they would match Pet Med's prices for me.

I can't vouch for the real story but can only tell you that I canceled my order and bought the product from the vet. We've been using this vet for years, and they're thought of very highly by many in this area, so I have a difficult time believing they would tell me that if there was no truth to it. The name of my vet is Stow-Kent Animal Hospital in Stow, OH if anyone wishes to contact them. At a minimum, I'd recommend contacting your own vet before purchasing discount meds online. Heartworm is nothing to be left to chance, and if these manufacturers are truly unwilling to stand behind products sold online, I'm concerned that there may be a reason for it (freshness, expiration, etc.)

Just wanted to pass on the info.

Tom & Pone